Consumer Protection Act Stamp

National Consumer Day

When:
December 24, 2020 all-day
2020-12-24T00:00:00+05:30
2020-12-25T00:00:00+05:30

On 24 December, the Consumer Protection Act, 1986 had received the assent of the President so it is being observed as National Consumer Day in India. This Act aims to provide consumers with effective safeguards against different types of exploitation such as defective goods, unsatisfactory services and unfair trade practices. The Act applies to all goods and services unless specifically exempted, which covers the private, public and cooperative sectors. It also provides speedy and inexpensive adjudication.

The rights under the Consumer Protection Act, 1986 flow from the rights enshrined in Articles 14 to 19 of the Constitution of India.  It envisages the promotion and protection of following rights for the consumers:

  • Right to Safety
  • Right to be informed
  • Right to Choose
  • Right to be heard

The Consumer Protection and Action Committee (CPAC) celebrates the day by distributing complaints forms, information brochures and other consumer rights literature freely to the public.

The World Consumer Rights Day is observed on March 15, annually.

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